Customer Support

Customer Support


Context Help

If you get lost inside our web hosting Control Panel, the very first thing you should do is click the Help button, which is visible on each page. A popup will open. It contains in-depth information about all the operations that you can carry out on the page in question. Each context menu opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide collection of how-to videos explaining how to work with our Control Panel. They're made for those of you who would like to see how things are being done rather than only reading articles. In this way, anyone can quickly find their way around our hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't find the solution you need, take a glimpse at our extensive FAQ database, which covers questions asked by actual people and provides practical solutions. We periodically "revamp" our Frequently Asked Questions database with new Q&A's in order to encompass all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions database either, you can get in touch with our great team of support engineers available 24x7 and ready to assist you with any problem. Each trouble ticket you send will be answered within one hour (the average trouble ticket response time being about twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 299174

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: [email protected]

Online Contact Form

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